Customer Testimonials for Scott Herndon Homes

When we build homes, we are also building relationships. It is important to us that you are completely satisfied with the work that we do and how we do it. We care about the process of working with you, and it is our goal to educate and inform you and maintain open lines of communication throughout the construction process. We welcome your input and feedback and are always available anytime to answer your questions. Your building project is usually a major investment, and we want you to feel secure and be completely satisfied with the process and the results.

Here are a few of the things our customers have said about us:

"We had the privilege of having Scott Herndon Homes build our deck and replace our foundation. The quality of the work was outstanding, there were no shortcuts, and the job was done in a timely fashion. Scott was there always to supervise the work, and the bid on the job was accurate. Scott was very honest and up front on all the work he did. Scott Herndon Homes comes highly recommended by us."

- Dr. and Mrs. Kevin Chang, Coeur D'Alene

"Scott has a strong work ethic, and I appreciated his thoughtful approach to building fine homes. It was a pleasure to see the progress and quality of Scott's workmanship. Now that our home is complete, I reflect back on the great work that was done, and will never forget Scott's vital and very appreciated contribution to the construction of our home. Without reservation, I recommend Scott Herndon Homes."

- Steve Rugg, Sagle

"Scott Herndon Homes listened to what "We" wanted. Scott helped us accomplish the space we needed, and created a look that had character without looking like an "addition". Having Scott's computerized house views and the various room layouts really helped us. Scott was easy to work with, and he was very patient in explaining things as questions arose. He is very knowledgeable and was quick to return our calls and answer inquiries. We love our addition. It has all the character we wanted."

- Ramona Crowell, Sandpoint

"I was fortunate to contract Scott Herndon Homes to design and build our garage and above garage living area. Scott managed all aspects of the project from start to finish. The end result was better than I could have imagined. Scott's knowledge of all trades was impressive. I especially liked the fact that he milled our trees into supports for the veranda. I am happy to recommend Scott for any residential or commercial project."

- Greg Surbey, Priest River

"We feel very fortunate to have contracted with Scott Herndon Homes. Scott's attention to detail & work ethic along with his ability to explain design and the building process made him an easy pick for our General Contractor. His use of computer design software allowed us to work out design details and visualize our complete house before the foundation forms had been erected. Scott lead us through all aspects of our home construction with beautiful results, and being on time and on budget. We've owned our property and a dream to build a retirement home for over 24 years. Scott Herndon Homes made that dream a reality.

We would highly recommend Scott Herndon Homes to build any of your dreams".

- Dave & Mary Sundberg, Sagle

"Scott's work is second to none. He has superior knowledge in craftsmanship, communication and all aspects of the work he did on our house and retaining wall. He is professional and friendly and takes pride in his work. We would recommend his work to anyone. He and Josh worked so well together and shared a skilled knowledge of problem solving every step of the way. We would be delighted to have him come back and do more work for us, which we will be doing soon."

- Rob and Debbie Hackworthy, Sagle, Idaho

"We are very pleased with Scott Herndon Homes. Scott did an excellent job on the remodel of our rental home and an exceptional design of the new car port. Scott was professional in all aspects of his work and now that the job is done, we have to say he exceeded every expectation we ever had about the quality of his work. We would happily and enthusiastically recommend Scott for any building projects."

- David and Diane Carlson, Sagle, Idaho

"I had the pleasure to meet Scott through a friend, He helped in the design stage of my project with great knowledge. He also knows the right way to build for the environment in Northern Idaho. I was also very happy with his concern through out the entire project. Scott kept me up to date on every step of the way, as I was not able to be there for most of the project. I would recommend Scott and crew to any one who is considering building anything."

- Sam Kennedy, Clark Fork, Idaho

"Scott Herndon is an expert home builder and a master craftsman who understands every aspect of building a custom home. From start to finish, Scott's attention to detail and patience are exemplary and exceptional. With Scott on the job I was able to have my dream home built in complete confidence without ever having to be on sight. He simply makes the process as easy as it can be for his clients and he delivers high quality construction. He made my dream come true and he can make yours come true as well. I highly recommend Scott to anyone looking to build their own North Idaho dream."

- George Janz, Careywood, Idaho

"I am so privileged to recommend Scott Herndon as a custom builder. Our experience with Scott was a sequence of exceeded expectations from start to finish. Explaining our longer term plan to Scott for an hour at a coffee shop, he thoroughly grasped our vision and made our first project phase a firm foundation for next steps. And in the meantime our Phase 1 “Granny Unit” is better appointed and thought through than many of our homes. I am so looking forward to working with Scott on our full home expansion. Scott’s outstanding forward-planning for function, convenience and aesthetics is only surpassed by his attention to detail. Laura and I both loved Scott’s thorough, but thankfully layman explanations for each step of the building process. He provided us clear choices with realistic associated costs so we could weigh the pros and cons.

Having previously built four ‘tract’ homes, Laura and I had no experience working with a custom builder. Is this what life is like building a custom home? Not necessarily I’m sure. I am confident that our delightful experience was due to a singularly remarkable contractor and craftsman".

- Randy and Laura Lee, Bonners Ferry, Idaho

"Working with Scott on our Lake Pend Oreille cabin has been a fantastic experience. From the early phases of design, to the final walk through, Scott has shown me time and time again the importance of clear effective communication. As an out-of-state owner, I found it challenging to keep track of the details and see the process unfold. Scott was well organized and consistently kept me up to date on progress via photos, movies, and phone calls. As an avid DIYer on a limited budget, Scott walked me through the process of doing some facets of the construction project myself. He is a great builder who pays attention to detail. He is also patient and a great mentor for those who are interested in building and craftsmanship. I've worked with custom home builders before but my experience with Scott was far and away better than the rest."

- Solomon Dobrowski, Missoula, Montana